Shipping Policy

All Gilded & Gritty products are made to order. Please allow time for your item to be produced before it ships.

Processing & Production

Most orders are produced within 2–7 business days. Production times may vary depending on the product, order volume, holidays, or other circumstances outside our control.

Shipping & Delivery

Shipping times are estimates and begin after your order has completed production. Delivery times vary based on the destination, shipping method, and carrier.

Once your order ships, tracking information will be provided when available.

Multiple Packages

Because our products may be produced by different fulfillment partners, items from the same order may arrive in separate packages or on different days. You will not be charged additional shipping because an order is divided into multiple shipments.

Incorrect Shipping Addresses

Please review your shipping address carefully before submitting your order. Customers are responsible for providing a complete and accurate delivery address. If you notice an error, contact us as soon as possible at hello@gildedgritty.com. We cannot guarantee that an address can be changed once an order has entered production or shipped.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, or if you believe your package has been lost in transit, please contact us at hello@gildedgritty.com with your order number and relevant details so we can assist you.

Shipping Delays

Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery times. Gilded & Gritty cannot guarantee a specific delivery date.

Questions about your order? Contact us at hello@gildedgritty.com.